Privacy policy
Effective date: November 3, 2026
Ilan Burstein, DC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you use our website: https://www.ilanbursteindc.com/
Who we are
Ilan Burstein, DC is a chiropractic practice located at 6 Wishing Well Ln, Stamford, CT 06902. Our website address is https://www.ilanbursteindc.com/.
Information we collect
We may collect the following information:
- Name
- Email address
- Phone number
- Information you submit through our forms, such as the reason for your visit, your preferred appointment time and any message you include
- IP address and browser information (for security, spam prevention and website analytics)
Please don't send detailed medical information through website forms. Health information you share with us as a patient is protected under HIPAA and handled as described in our Notice of Privacy Practices, which is available at the office.
How we use your information
We use the information you provide to respond to your request, schedule and confirm appointments, send appointment reminders and follow-ups, answer your questions and improve our website.
Cookies and analytics
We use cookies and similar technologies to understand how visitors use our website, through Google Analytics. This tells us things like which pages are visited and how visitors arrive, so we can improve the site. You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics opt-out add-on.
Third-party services and embedded content
Our website uses trusted third-party services to work properly. They may collect data about you, use cookies and track your interaction with their content, according to their own privacy policies:
- Appointment request forms and text messaging are provided by our patient communication platform (GoHighLevel / LeadConnector).
- Online scheduling is provided by Zocdoc. When you book through Zocdoc, their privacy policy applies.
- Maps and directions link to Google Maps, and our fonts are delivered by Google Fonts.
- Website hosting is provided by Netlify, which processes standard technical information such as IP addresses to deliver and secure the site.
Who we share your data with
We do not sell, rent or share your personal information for marketing purposes. We may share limited data with trusted service providers solely to operate our website and services, such as hosting providers, analytics services, scheduling tools and messaging platforms.
How long we keep your data
We keep information submitted through our website for as long as needed to respond to you, schedule your care and meet our legal and administrative obligations.
Your rights
You may request:
- A copy of the personal data we hold about you from this website
- Correction or deletion of your personal data
This does not include information we are required to keep for legal, administrative or security purposes, or patient records, which are governed by HIPAA.
SMS communications and consent
By submitting your phone number through our website forms and checking the consent box, you expressly consent to receive SMS text messages from Ilan Burstein, DC. These messages may include appointment reminders, follow-ups, customer support messages and occasional promotional messages. Consent to receive text messages is not a condition of receiving care. See our SMS Terms & Conditions.
Message frequency
Message frequency may vary depending on your interaction with our services. You may receive up to 4 messages per month.
Message and data rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-out instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.
Help
Text messages are sent from (203) 979-1304. For assistance, reply HELP, text (203) 979-1304, or call the office at (203) 325-8112 (our office line takes calls only).
Data sharing and SMS privacy
We do not sell, rent or share your mobile phone number or SMS consent data with third parties for marketing purposes. We may share your information only with trusted service providers that help us deliver SMS communications, and never for their own marketing purposes.
Data security
We use reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, disclosure or misuse.
Carrier disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children through it.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.
Contact us
If you have questions about this Privacy Policy, please contact us:
- Phone (calls): (203) 325-8112
- Text messages: (203) 979-1304
- Address: 6 Wishing Well Ln, Stamford, CT 06902
- Website: https://www.ilanbursteindc.com/
- Contact page: https://www.ilanbursteindc.com/contact